Privacy policy

Privacy Policy

Effective Date: March 26, 2026 

Brands of Britain ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, place an order, or otherwise interact with us online. 

1. Information We Collect 

We may collect information from you when you visit our website, create an account, place an order, subscribe to communications, contact customer service, or interact with features on our site. 

Personal Information 

Personal information may include: 

  • Name
  • Email address
  • Mailing address
  • Telephone number
  • Payment information
  • Order history
  • Account information, if applicable 

You may also provide information about gift recipients in connection with an order. This information is used solely to fulfill your purchase and is not used for marketing purposes. 

Automatically Collected Information 

When you visit our website, certain information may be collected automatically, including: 

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referring websites or links
  • General usage and browsing information 

2. How We Use Your Information 

We use the information we collect to: 

  • Process and fulfill orders
  • Provide customer service and support
  • Communicate regarding orders, returns, or inquiries
  • Improve website functionality and user experience
  • Personalize content and product recommendations
  • Administer promotions, surveys, and site features
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations
  • Send marketing communications when you have opted in to receive them.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those communications. 

3. Cookies and Similar Technologies 

We use cookies and similar technologies to improve your experience on our website. 

Cookies help us: 

  • Remember items in your shopping cart
  • Save user preferences
  • Improve website functionality
  • Analyze website traffic and performance
  • Understand how visitors interact with our website 

We may also use trusted third-party service providers, such as analytics and ecommerce technology partners, to help us understand and improve website performance. 

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website functionality. 

4. How We Share Information 

We do not sell your personal information. 

We may share information with trusted third-party service providers as necessary to operate our business and provide services, including: 

  • Payment processors
  • Shipping and delivery providers
  • Ecommerce platform providers
  • Website hosting providers
  • Technology service providers
  • Analytics providers
  • Marketing service providers 

These providers are permitted to use your information only as necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security measures. 

We may also disclose information: 

  • To comply with legal obligations
  • To respond to lawful requests from government authorities
  • To protect our rights, property, customers, or business operations
  • In connection with a merger, acquisition, or business transfer 

5. Data Security 

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. 

Payment information is transmitted using industry-standard encryption technologies and processed by secure third-party payment providers. Access to personal information is limited to authorized personnel with a legitimate business need. 

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. 

6. Data Retention 

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, tax, reporting, and recordkeeping requirements. 

7. Your Privacy Rights 

Depending on your location, you may have rights regarding your personal information, including the right to: 

  • Access personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request information regarding how your personal information is used 

To exercise any applicable privacy rights, please contact us using the information provided below. 

8. California Privacy Rights (CCPA/CPRA) 

If you are a California resident, you may have the right to: 

  • Request access to personal information we collect about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Request information regarding categories of personal information collected
  • Opt out of the sale or sharing of personal information, where applicable
  • Brands of Britain does not sell your personal information. 

To submit a privacy request, please contact: 

9. Third-Party Links 

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing personal information. 

10. Online Policy Only 

This Privacy Policy applies only to information collected through our website and online interactions and does not apply to information collected offline. 

11. Changes to This Privacy Policy 

We may update this Privacy Policy periodically. Any changes will be posted on this page together with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy. 

12. Contact Us 

If you have questions regarding this Privacy Policy or how we handle personal information, please contact us: 

Brands of Britain, LLC 

13. Related Policies 

Please review our Terms of Service for additional information regarding website use, disclaimers, and limitations of liability.